Most iGaming guides are vague. This one is not — every step here is specific, actionable, and based on how the platform actually works. Below you will find a complete walkthrough of the casino, from account creation to cashouts, including detailed wagering math and practical tips for both new and experienced players.
Getting Ready
Before you start, ensure you have the following at hand to make the process smooth:
- A valid email address and a mobile phone number for verification.
- A government-issued ID (passport or driver’s license) for KYC checks.
- A preferred payment method: credit/debit card, e-wallet (Skrill, Neteller), or cryptocurrency.
- Stable internet connection — the casino’s mobile-optimized website or PWA works in any modern browser.
- Basic understanding of responsible gambling tools (deposit limits, self-exclusion).
- Time to read the terms and conditions, especially wagering requirements.
Registration
Signing up at the casino is a straightforward process, but following each step correctly ensures you don’t face delays later:
- Visit the official casino website via casino Chasebet or directly in your browser.
- Click the 'Sign Up’ button, usually located at the top right corner.
- Fill in your personal details: full name, date of birth, email, and phone number. Use the same details as your ID to avoid verification issues.
- Create a unique username and a strong password (at least 10 characters with mixed case and numbers).
- Select your country and preferred currency from the list.
- Agree to the terms and conditions, then submit the form.
- Check your email for a verification link and click it to activate your account.
- Log in using your chosen username and password. You can now make your first deposit.
After registration, you may be prompted to complete identity verification (KYC) before your first withdrawal. Have your ID and proof of address ready to upload in the 'Profile’ section.
How Wagering Works
Wagering requirements (playthrough) determine how many times you must bet the bonus amount before you can withdraw winnings. Let’s break it down with a concrete example.
Suppose you claim a welcome bonus of 100% up to €200, and the wagering requirement is 35x the bonus amount. If you deposit €100, you receive a €100 bonus. The playthrough is calculated as:
Wagering requirement = Bonus × Multiplier = €100 × 35 = €3,500
You must place bets totaling €3,500 before you can convert the bonus to cash. If you also deposit €100, that amount is separate and typically has no wagering requirement, but you must often wager the deposit to withdraw it.
Here’s how the contributions to wagering vary by game type:
| Game Category | Contribution Percentage | Bet Needed to Reach €3,500 |
|---|---|---|
| Slots | 100% | €3,500 |
| Table Games (Blackjack, Roulette) | 10% | €35,000 |
| Live Casino | 5% | €70,000 |
| Video Poker | 20% | €17,500 |
As you can see, playing exclusively slots will clear the requirement much faster. If you play blackjack, you need to wager significantly more, which is why it’s wise to read the terms for each bonus.
To track your progress, visit the 'My Bonuses’ section in your account. You’ll see the remaining wagering amount. Remember, bonuses usually expire within 7–30 days, so plan your play accordingly.
Banking & Payments
The casino supports a variety of payment methods, each with different processing times. Here’s a quick overview:
| Method | Deposit Time | Withdrawal Time | Fees |
|---|---|---|---|
| Visa/Mastercard | Instant | 1–3 business days | None for deposits, possible for withdrawals |
| Skrill/Neteller | Instant | Under 24 hours | None |
| Bitcoin and other crypto | Instant | Up to 1 hour | Network fees may apply |
| Bank Transfer | 2–5 business days | 3–7 business days | Possible bank charges |
Minimum deposit is typically €10, and minimum withdrawal is €20. Always check the cashier for your specific limits.
To deposit, go to the 'Cashier’ section, choose your method, enter the amount, and confirm. For withdrawals, select the method you used for deposit when possible, as this is often required for anti-fraud measures.
Note: Some payment methods may not be available in your country. Always verify in the cashier.
Security Overview
Security is a priority at the casino. The platform uses 128-bit SSL encryption to protect your data and transactions. Additionally, the casino holds a license from the Government of Curacao, which mandates certain player protections.
To ensure your account is secure, enable two-factor authentication (2FA) in the security settings. This adds an extra layer of protection against unauthorized access. Use a unique password and never share it with anyone.
Be aware that winnings from casinos licensed in Curacao may be subject to local income tax in your country. Unlike MGA-licensed casinos, which often have lower tax implications, it’s your responsibility to report and pay any applicable taxes. Consult a tax advisor if needed.
Support Guide
Here are common scenarios you might encounter and how to resolve them:
- Forgot your password? Use the 'Forgot Password’ link on the login page. Enter your email to receive a reset link. If you don’t see it, check your spam folder.
- Stuck with a deposit but not credited? Wait 10–15 minutes. If not credited, contact support with the transaction ID and a screenshot of the payment confirmation.
- Withdrawal pending for a long time. First, verify that your KYC documents are approved. Then, check the processing times—usually 24–48 hours for e-wallets, up to 5 days for cards. If exceeded, contact support.
- Game not loading. Clear your browser cache, disable extensions, or try a different browser. If using the mobile site, ensure your browser is up to date.
- Bonus not received. Check if you opted in during registration and if you met the minimum deposit. Contact support if the bonus is missing after 30 minutes.
You can reach support via 24/7 live chat, email, or the contact form on the website. Response times are typically under 5 minutes for live chat and up to 24 hours for email.
Good to Know
When playing games, pay attention to the Return to Player (RTP) percentages. This theoretical value indicates the average return over time. For the best odds, choose slots with RTP above 96%, such as classic titles like Starburst or Gonzo’s Quest. Some progressive jackpot slots have RTPs around 95%, but they offer life-changing wins. Avoid games with RTP below 94% unless you enjoy the theme—your bankroll will last longer elsewhere.
In table games, blackjack with basic strategy offers RTP up to 99.5%, while roulette has 97.3% for European version. However, as we saw, they contribute less to wagering, so balance they use them accordingly.
Need to Know
Is there a mobile app for the casino?
The casino offers a mobile-optimized website and a progressive web app (PWA) that you can launch from your browser. No need to download anything, and the experience is seamless across devices.
What is the minimum deposit?
The minimum deposit is generally €10, but this may vary depending on the payment method. For example, some crypto deposits may have a higher minimum.
How long do withdrawals take?
Withdrawal times depend on the method: e-wallets are instant, credit cards take 1–3 business days, and bank transfers can take up to a week. The casino also has a pending period of up to 48 hours for security checks.
Can I play with cryptocurrency?
Yes, the casino accepts Bitcoin, Ethereum, and other major cryptocurrencies. Deposits are credited instantly, and withdrawals are processed quickly, usually within an hour.
Are there any fees for deposits or withdrawals?
The casino does not charge fees for deposits. Withdrawal fees may apply for certain methods, and your bank may also charge fees for incoming transfers. Check the cashier for details.
What should I do if I suspect someone accessed my account?
Immediately change your password and enable 2FA if not already active. Contact customer support, and they will guide you through further security measures.
Is the casino available in my country?
While the casino accepts players from many jurisdictions, it must comply with local laws. Some countries are restricted. Check the Terms and Conditions or contact support to confirm.
This guide covered the essentials—from registration to security to support. Armed with this knowledge, you can navigate the platform with confidence. Remember to gamble responsibly and only wager what you can afford to lose. Good luck!